Paul D. Hamerman

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

As an analyst on the Applications Development & Delivery team at Forrester, Paul focuses on human resources management and financial applications, as well as trends and directions in the overall market for enterprise applications. His work includes analyzing market trends in technology adoption, business process best-practices, software market sizing and segmentation, competitive analysis, application deployment models (e.g., SaaS), and next-generation technologies.

Paul works extensively with both applications user clients (technology buyers) and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul advises software vendors and services providers on product strategies, competitive dynamics, product capabilities, partnering strategies, and M&A opportunities.

Previous Work Experience

Paul came to Forrester through its 2003 acquisition of Giga Information Group. He has been an industry analyst for 12 years and has 30 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young, and he has served as a guest lecturer at Virginia Commonwealth University in its Executive Masters in Information Systems program for the past 5 years. Paul is frequently quoted in major media publications on industry trends in applications software, and is a frequent speaker on webcasts and industry events.

Education

Paul earned a B.A. in economics from Connecticut College and an MBA from Duke University's Fuqua School of Business. He is a certified public accountant (CPA) and a certified management accountant.

Paul D. Hamerman's Research

  • For Application Development & Delivery Professionals

    Report: SaaS Adoption 2017: If You Aren't Using SaaS Broadly, Your Business Risks Falling Behind

    SaaS continues to grow across categories and geographies, fueled by buyer demand for business agility, growing comfort with the model, and a maturing market of SaaS offerings. This maturing mark...

  • For Application Development & Delivery Professionals

    Report: Grow Your Revenue Stream With Customer-Centric Finance Technology

    Costs, controls, and compliance — the three C's of finance — are essential but do not strategically align to growth and innovation in your business. A fourth C — the customer — is a strategic ke...

  • For Application Development & Delivery Professionals

    Report: The Digital Employee Experience Drives Engagement And Productivity

    In the digital age, the workforce expects a technology-driven employee experience that reflects the level of innovation in consumer-grade customer experiences. Employees can benefit from an enri...

  • For Application Development & Delivery Professionals

    Report: Vendor Landscape: SaaS Human Resource Management Systems, 2017

    As you replace aging core HR systems and point solutions with a modern software-as-a-service (SaaS) suite, you can extend the system's value proposition from efficiency to employee experience. B...

  • For Application Development & Delivery Professionals

    Report: Vendor Landscape: Workday Services Partners

    As companies seek to improve business flexibility and engage employees with digital experiences, they are migrating traditionally on-premises systems of record to software-as-a-service (SaaS) al...

  • For Enterprise Architecture Professionals

    Report: Topic Overview: ERP Applications 2008

    Enterprise applications suites, commonly known as enterprise resource planning (ERP) systems, represent the transactional backbone for most enterprises and comprise a variety of applications for...

  • For Application Development & Delivery Professionals

    Report: Increase Flexibility By Embracing Future Business And Technology Trends

    This report outlines Forrester's vision for the future of business applications. It summarizes the key business drivers and trends that are reshaping the value proposition of business applicatio...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Human Resource Management Systems, Q1 2012

    Forrester's 69-criteria evaluation of human resource management system (HRMS) vendors found that Workday, Oracle PeopleSoft, Oracle E-Business Suite (EBS), and SAP lead the pack; each has its ow...

  • For Enterprise Architecture Professionals

    Report: ERP Applications 2008: The Battle Goes Vertical

    The enterprise resource planning (ERP) market continues to mature at the upper end as the two titans — Oracle and SAP — look to extend their footprints in multinational enterprises. ...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Business Performance Solutions, Q4 2009

    In Forrester's 89-criteria evaluation of business performance solutions (BPS) vendors, we found that IBM Cognos, Oracle, SAP, and SAS Institute led the pack because of their breadth of functiona...

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