Philipp Karcher

Sr Analyst serving Application Development & Delivery PROFESSIONALS

Phil serves Application Development & Delivery Professionals. His current research focuses on digital video technologies used in marketing, the media industry, and the workplace. Phil also researches videoconferencing products and services with an emphasis on how businesses use video to better communicate and collaborate with their employees, partners, and customers. As a senior analyst, Phil helps clients navigate the market and maximize the business value of their technology investments. He also advises technology vendors on market dynamics, buyer demands, competitive landscape, and go-to-market.

Previous Work Experience

Phil has been a key contributor to Forrester's workforce technology assessments — a quantitative approach to help professionals and the teams they work with have a fact-based conversation about employees' technology adoption and requirements. Before he was an analyst Phil was a researcher on Forrester's Content & Collaboration team and a senior research associate on the Sourcing & Vendor Management team. In those roles, he interviewed hundreds of IT professionals and technology vendors while conducting primary and secondary research for research reports and consulting engagements.

Education

Phil has a B.S. in business administration from Boston University's School of Management.

Refine your results

Role

Topics

Market Imperatives

Region

4 results in Reports

  • Philipp Karcher
  • Past 18 months
  • Business Technographics
  • For CIO Professionals

    Report:Social Business And Collaboration Success Hinges On Effective Change Management

    Change Management: The Social Business And Collaboration Playbook

    It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise technology management is this adage more fitting than in social business and...

    • Downloads: 767
  • For Application Development & Delivery Professionals

    Report:How To Create A Knockout Social Business And Collaboration Strategic Plan

    Strategic Plan: The Social Business And Collaboration Playbook

    Social business and collaboration programs can redefine work by changing the way employees connect with each other and the information they need to do their jobs. However, programs fall flat when...

    • Downloads: 941
  • For Application Development & Delivery Professionals

    Report:Choose Video-As-A-Service For Customer Collaboration, Mobile Connectivity, And Agility

    Enterprises Start To Replace Video Infrastructure With Cloud Services

    Although skepticism still abounds over the scalability and total cost of ownership (TCO) of video-as-a-service (VaaS) offerings, more than a third of videoconferencing managers would prefer a cloud...

    • Downloads: 123
  • For CIO Professionals

    Report:Serving Your Customer-Obsessed Employees

    Analyze And Close Your Customer Engagement Technology Gap

    In the age of the customer, every employee has a responsibility to win, serve, and retain customers, directly, indirectly, or, in the case of customer-obsessed employees, both. As the head of the...

    • Downloads: 166