Skip to main content

Save or Share this Report

For Infrastructure & Operations Professionals

The Cloud Computing Playbook For 2021

Executive Overview: Cloud Services Accelerate Your Pursuit Of Customer Obsession

Confusing cloud definitions and erroneously identified "cloud" solutions impede cloud from becoming a staple in your customer-centric technology portfolio. Forrester offers its cloud computing playbook to infrastructure and operations (I&O) professionals who need to harness cloud to drive business growth. The playbook delivers a pragmatic, step-by-step roadmap for building and differentiating customer experiences with cloud. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.
Continue reading Executive Overview





Engage with Forrester

Get help putting our playbook research into practice. Connect directly with a Customer Success Specialist to identify what additional research can help you with your specific business challenges.

Ask A Research Question