For Infrastructure & Operations Professionals
The Cloud Computing Playbook For 2019
Executive Overview: Cloud Services Accelerate Your Pursuit Of Customer Obsession
Confusing cloud definitions and erroneously identified "cloud" solutions impede cloud from becoming a staple in your customer-centric technology portfolio. Forrester offers its cloud computing playbook to infrastructure and operations (I&O) professionals who need to harness cloud to drive business growth. The playbook delivers a pragmatic step-by-step road map for building and differentiating customer experiences with cloud. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.
Continue reading Executive Overview
| DISCOVER | PLAN | ACT | OPTIMIZE |
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Vision |
Assessment New: Sep 05 |
Organization |
Performance Management New: Sep 11 |
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Landscape |
Strategic Plan |
Processes |
Benchmarks |
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Business Case |
Road Map |
Tools And Technology |
Continuous Improvement |
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