The Digital Store Playbook For 2022

Executive Overview: How To Transform Your Retail Store

Today's customers look for and buy experiences, not simply products. Digital technology offers retailers a toolkit to engage customers with new and enhanced experiences. It also enables them to transform retail store operations, allowing stores and store

Continue reading Executive Overview

discover	plan	act	optimize
Vision	Strategic Plan	Organization	Performance Management
Landscape	Assessment	Processes	Benchmarks
Business Case	Roadmap	Tools And Technology	Continuous Improvement

DISCOVER

Vision

The Future Of The Digital Store

October 7, 2021
Brendan Witcher, Scott Compton
Landscape

The State Of The US Shopper

September 17, 2021
Scott Compton, Sucharita Kodali, Madeline Cyr
Business Case

Construct The Business Case For Digital Store Transformation

January 28, 2022
Brendan Witcher, Scott Compton

PLAN

Strategic Plan

The Visionary's Guide To Digital Store Planning

March 5, 2020
Fiona Swerdlow
Assessment

Gauge Your Digital Store Maturity

February 17, 2022
Scott Compton, Emily Pfeiffer, Madeline Cyr
Roadmap

Design Your Digital Store Blueprint For Customer Impact

September 17, 2021
Scott Compton

ACT

Organization

It's Time For Retail Stores To Open Their Doors To The Digital Org

August 28, 2020
Brendan Witcher
Processes

Digital Store Processes Hinge On Associate Productivity

February 18, 2020
Sucharita Kodali
Tools And Technology

Now Tech: Retail Associate Enablement, Q3 2021

July 13, 2021
Scott Compton

OPTIMIZE

Performance Management

Digital Store Analytics Tech For The New Normal

August 6, 2021
Scott Compton, James McCormick
Benchmarks

Forrester Infographic: Benchmark Your Digital Store Program

October 2, 2020
Scott Compton, Madeline Cyr
Continuous Improvement

The State Of Augmented Reality In Retail: 2020

June 9, 2020
Julie Ask, Erin Sellers