The Insights-Driven Business Playbook
Harnessing and applying data and analytics at every opportunity to differentiate your products and customer experiences is fast becoming a prerequisite for success. But setting up the technology foundation, restructuring teams, evolving processes, and transforming cultural norms to become an insights-driven business isn't easy. The insights-driven business playbook provides executives leading data, analytics, and insights initiatives Forrester's framework for how to complete this journey successfully.