Randy   Heffner

Randy Heffner

Vice President, Principal Analyst Serving Application Development & Delivery Professionals

Randy serves Application Development & Delivery Professionals. He leads clients to infuse technology deeply into their business strategies (and vice versa). Application architecture and integration strategy are major focal points of his research, including how application programming interfaces (APIs) and other types of service-oriented architectures foster innovation and sustainable business flexibility. Randy's vision for integration strategy, digital business design, establishes business-first design principles for leveraging multiple integration technologies and guiding the evolution of an agile business platform. A leading expert on designing business applications and software architectures that are secure and resilient in the face of continuous business and technology change, Randy has for the past 30-plus years, and across multiple industry sectors, led solution architects in using technology to delight customers and to continuously improve business outcomes.

Particular drill-down areas within Randy's research include general application architecture and design issues; overall IT architecture strategy; architectures for customer digital experience; API/SOA strategy; API management, governance, and infrastructure; application security architecture; best practices for API design; and integrating enterprise architecture and governance with agile solution delivery. For more than 13 years, Randy has helped Forrester clients achieve sustainable business agility in their pursuit of continuous improvement to business outcomes.

Previous Work Experience

Randy has extensive experience with enterprise architecture management and application architecture and design. Randy was a chief architect at Sprint, where he led enterprise architecture and standardization efforts, along with the analysis and introduction of application servers, component architectures, object-oriented development, application security architectures, CORBA, distributed transaction management, and other new technologies. His IT experience also includes technology leadership, management, and application development with a big five consultancy and in the retail and litigation support industries.

Education

Randy received a bachelor's of business administration from Baylor University's business school, where he was named the outstanding student in computer information systems.

Randy Heffner

Vice President, Principal Analyst Serving Application Development & Delivery Professionals

Randy serves Application Development & Delivery Professionals. He leads clients to infuse technology deeply into their business strategies (and vice versa). Application architecture and integration strategy are major focal points of his research, including how application programming interfaces (APIs) and other types of service-oriented architectures foster innovation and sustainable business flexibility. Randy's vision for integration strategy, digital business design, establishes business-first design principles for leveraging multiple integration technologies and guiding the evolution of an agile business platform. A leading expert on designing business applications and software architectures that are secure and resilient in the face of continuous business and technology change, Randy has for the past 30-plus years, and across multiple industry sectors, led solution architects in using technology to delight customers and to continuously improve business outcomes.

Particular drill-down areas within Randy's research include general application architecture and design issues; overall IT architecture strategy; architectures for customer digital experience; API/SOA strategy; API management, governance, and infrastructure; application security architecture; best practices for API design; and integrating enterprise architecture and governance with agile solution delivery. For more than 13 years, Randy has helped Forrester clients achieve sustainable business agility in their pursuit of continuous improvement to business outcomes.

Previous Work Experience

Randy has extensive experience with enterprise architecture management and application architecture and design. Randy was a chief architect at Sprint, where he led enterprise architecture and standardization efforts, along with the analysis and introduction of application servers, component architectures, object-oriented development, application security architectures, CORBA, distributed transaction management, and other new technologies. His IT experience also includes technology leadership, management, and application development with a big five consultancy and in the retail and litigation support industries.

Education

Randy received a bachelor's of business administration from Baylor University's business school, where he was named the outstanding student in computer information systems.

Randy Heffner's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Now Tech: API Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 22 API Strategy And Delivery Service Providers

    March 21, 2018Randy Heffner

    Software leaders often look to API strategy and delivery services to accelerate API business strategy, multiply returns from API investments, and establish agility for fluid, unpredictable business change. But to access these benefits, they first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery professionals should use Forrester's Now Tech report to understand the value they can expect from an API strategy and delivery services provider and select vendors based on their API service needs and strategic fit with the provider.

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Integration Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 19 Integration Strategy And Delivery Service Providers

    March 21, 2018Randy Heffner

    Software organizations count on integration strategy and delivery services to craft an integration architecture for digital transformation, establish better structures and processes for integration, and establish agility for business change. But to access these benefits, they must first select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) pros should use Forrester's Now Tech report to understand the value they can expect from a provider and select vendors based on breadth of vision and integration focus.

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Microservices Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 17 Microservices Strategy And Delivery Service Providers

    March 21, 2018Randy Heffner

    You can use microservices strategy and delivery services to accelerate your microservices learning curve, establish mature microservices strategy and processes, and establish agility for fluid, unpredictable business change. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) professionals should use Forrester's Now Tech report to understand the value they can expect from a microservices strategy and delivery service provider and select vendors based on the depth of resources in selected microservices platforms.

  • For Application Development & Delivery Professionals

    REPORT: A Developer's Guide To Forrester's Strategies For API Success

    A Guided Tour Of Forrester's Research On APIs And SOA

    March 6, 2018Randy Heffner

    APIs are critical for digital transformation. Beyond their architectural role in app integration, APIs enable new business strategies, rapid business change, broad ecosystem connectivity, and world-class customer engagement. To help clients establish and evolve a well-grounded API strategy, this report ties together Forrester's body of research on APIs, making a cohesive whole out of 75 reports. This is an update to a previously published report. Notable changes include new API business strategy connections to insurance, open banking, and extended ecosystems; more links between APIs and other technology and platform domains; further clarity between APIs and microservices; API design and documentation research; and updated adoption data. Significant changes since the prior edition of this report are marked with "[NEW]" or "[UPDATED]" as appropriate.

  • For Application Development & Delivery Professionals

    REPORT: Create Great API Designs And Documentation With Integration Across The API Life Cycle

    The Right APIs Require Integrating Multiple Product Categories

    February 13, 2018Randy Heffner

    APIs underpin digital disruption, and API design is the fulcrum that determines how much value an API strategy creates. API users need great documentation to use APIs correctly. This report guides application development and delivery (AD&D) leaders toward finding the right tools and crafting great solutions for API design and documentation. It outlines the requirements of API design and documentation and describes strategies for meeting them by combining several related product categories.

View all of Randy Heffner's Research

Clients Who Work With Randy Heffner Also Work With:

View all related analysts