The good times that CIOs and tech vendors in Brazil and other Latin American markets enjoyed in the first half of the decade have come crashing to an end. With these slowdowns lasting into 2017, Latin American CIOs will need to continue to tighten their belts. Software and services, especially related to mobile and cloud, will be bright spots and will help allow Latin American CIOs to take steps toward the business technology (BT) agenda for winning, serving, and retaining customers.