Data Overview Report

2021 Process Survey Results: Automate Or Die

Process Automation Has Become A Strategic Imperative

August 27th, 2021
With contributors:
Chris Gardner , Melissa Burgess , Sarah Morana , Kara Hartig

In Forrester’s Q2 2021 Global Digital Process Automation Survey, three things were crystal clear: 1) Process automation is no longer a nice-to-have, but a strategic survival imperative; 2) process reengineering and optimization are becoming critical organizational skills; and 3) rapid development tools like digital process automation and low-code development platforms, which allow widespread automation driven by the business, are now first-class citizens in a modern application development portfolio. Read this report for information on how to best position process optimization and automation within your organization.

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