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For Application Development & Delivery Professionals

A Solid Enterprise Collaboration Roadmap Reduces Risk And Drives Adoption

Roadmap: The Enterprise Collaboration Playbook

April 2, 2021

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This is the Roadmap report in The Enterprise Collaboration Playbook For 2021.

Why Read This Report

Enterprise collaboration (EC) technology can transform how employees work by eliminating barriers to collaboration, improving customer engagement, and accelerating the flow of information and ideas. But the turbulent EC market challenges application development and delivery (AD&D) pros to ensure that the right roadmap will optimize upfront and ongoing expenses and increase user adoption. The roadmap must also consider adjacent technologies that can affect system performance, user experience, and risk and compliance policies. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Focus On Execution Principles, Not A Linear Roadmap
  • Twelve Success Factors Highlight Roadmap Best Practices
  • Linear Roadmaps Help Mitigate Risk By Surfacing Dependencies
  • Recommendations

  • Refresh The Roadmap For Your Enterprise Collaboration Plans
  • Supplemental Material
  • Related Research Documents

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