Vision Report

AI 2.0: Upgrade Your Enterprise With Five Next-Generation AI Advances

Define The Future Of Your Enterprise AI Today

August 2nd, 2021
Kjell Carlsson, PhD, null
Kjell Carlsson, PhD


Just when you thought you knew what AI could and couldn’t do, it quietly got a radical upgrade. Five key advances have redefined AI use cases and broken the chains that have shackled enterprise AI adoption. Though you’ve likely never heard of them, these AI 2.0 advances are already entering commercial products, and forward-looking enterprises need to start preparing if they want to reap competitive advantages. Application development and delivery pros and other tech leaders should use this report to understand this next generation of AI capabilities and how to start on their AI 2.0 journey.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.