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For Enterprise Architecture Professionals

Accelerate Business Change With The Right BPM Tools And Technologies

December 13, 2012

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  • By Clay Richardson
  • with Alex Cullen,
  • Julian Keenan

Why Read This Report

Today, business process management (BPM) excellence programs can choose from a variety of technology options to deliver process improvement across the enterprise. Forrester currently segments the BPM technology market into three broad product categories: BPM suites (BPMS), dynamic case management (DCM), and integration-centric BPM suites. Teams evaluating BPM technology often struggle to understand which category is best suited to meet their specific program's needs. Unfortunately, once a tool is selected and deployed, it is hard to turn back the clock and select a different tool. To select the right tool for the job, BPM excellence leaders must evaluate the business's appetite for and frequency of driving process change.

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