Best Practice Report

Advance Process Automation By Keeping Automation Technologies In Their Own Lanes

RPA, DPA, Dynamic Case Management, Digital Decisioning, And AI Each Have A Distinct Role

November 11th, 2019
Rob Koplowitz, null
Rob Koplowitz
With contributors:
Glenn O'Donnell , Renee Taylor-Huot , Diane Lynch

Summary

Process automation is vital for any digital transformation strategy. The problem: There are many ways to automate a business process. Robotic process automation (RPA) currently dominates the conversation. It’s a critical element of an intelligent automation strategy, but just one of many technologies that technologists need to enable straight-through automation. This report outlines the technology components of an intelligent automation strategy and clarify how each complements the others to drive success.

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