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For Application Development & Delivery Professionals

Advance Process Automation By Keeping Automation Technologies In Their Own Lanes

RPA, DPA, Dynamic Case Management, Digital Decisioning, And AI Each Have A Distinct Role

November 11, 2019

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  • By Rob Koplowitz
  • with Christopher Mines,
  • Abigail Livingston,
  • Kara Hartig

Why Read This Brief

Process automation is vital for any digital transformation strategy. The problem: There are many ways to automate a business process. Robotic process automation (RPA) currently dominates the conversation. It is a critical element of an intelligent automation strategy but just one of many technologies that application development and delivery (AD&D) pros need to enable straight-through automation. In this report, we outline the technology components of an intelligent automation strategy and clarify how each complements the others to drive success.

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