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For CIOs

Advanced Digital Businesses Are Winning With Tech-Driven Business Innovation

Most Firms Should Drive Repeatable Innovation With Business Strategy

July 12, 2018

Why Read This Report

The most advanced digital businesses, like Kaiser Permanente, become agile platforms for business innovation — rapidly creating and delivering new business value. These customer-obsessed firms use technology to continually deliver exceptional customer experience (CX) and operational excellence. However, most firms can't do this today, as they are caught up in old technologies and ways of working. Read this report to understand Forrester's vision for innovation leaders, especially CIOs — and to learn what your firm must do to develop this capability.

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Table of Contents

  • Advanced Digital Businesses Win With Tech-Driven Innovation
  • Only Advanced Firms Can Realize Tech-Driven Business Innovation
  • Recommendations

  • Set The Stage For Tech-Driven Innovation With Faster, Agile Delivery
  • What It Means

  • Tech-Driven Innovation Widens The Haves And Have-Nots Gap
  • Related Research Documents

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