Why Read This Report
To support customer obsession, digital transformation, and revenue generation, enterprise architecture (EA) professionals are engaging more with the customer-facing side of the business. Understanding the needs and goals of customer-facing executives is challenging, but it is critical to EA's impact and needs to be business aligned. Successful EA pros build strong relationships with their stakeholders through informal but structured conversations that, for many, lead to effective strategic execution and outcome realizations. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.
Get Access
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
Purchase Report
This report is available for individual purchase ($745 USD).
Purchase