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For Customer Insights Professionals

All Show, Little Go: Cities Must Link Insights To Action

True Systems Of Insight Help Transform Insights Into Actions

December 13, 2016

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Why Read This Brief

Last week in Barcelona, Smart City Expo and World Congress (SCEWC) showcased the latest in technology-based management of dynamic urban environments and their populations. In its sixth year, 568 leaders attended the event, including exhibitors from 50 cities such as Berlin, Kyoto, Utrecht, and Barcelona itself. We provide an overview of some of the new tools available to city leaders but also point out some of the remaining gaps.

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