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For Infrastructure & Operations Professionals

Application Performance Management Remains The Same — Even With Mobile

Use The APM Reference Model To Manage The Performance Of Any Applications

November 20, 2015


  • By Milan Hanson,
  • Pamela Heiligenthal
  • with Eveline Oehrlich,
  • Jean-Pierre Garbani,
  • Megan Doerr

Why Read This Report

The rise of the mobile customer brings EA and I&O professionals new demands and new opportunities. It does more harm than good to redefine APM to include them all, as APM is currently well established and well understood industrywide. However, APM has evolved considerably over the years. This report presents an updated APM/mAPM reference model that emphasizes mobile customers and application technology changes but that remains focused on managing the performance of applications. It tells I&O pros what is and isn't in APM/mAPM today.

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Table of Contents

  • Mobile APM Monitors The Mobile User's Experience
  • Introducing Digital Performance Management: Beyond APM
  • Changes In APM Don't Stop At Mobility
  • APM Today: Analytics Is The Magic
  • What It Means

  • APM Opens Many Doors
  • Supplemental Material
  • Related Research Documents