Advanced Search

Save or Share this Report

For Application Development & Delivery Professionals

Application Portfolio Tools Miss The Mark

Customers Want Much Better Business-Level IT Transparency

April 19, 2011

Primary author headshot

Authors

Why Read This Report

The adage "If you build it, they will come" simply hasn't taken hold yet in the fragmented application portfolio management (APM) tools market. In the words of one frustrated customer, "If tools were cheap and designed appropriately, I would have jumped on board and bought years ago." While some customers have employed tools and are getting value from them, it is safe to say that the opportunity remains wide open and as yet largely unfulfilled. Read on to find out what's driving customers to APM and what customers want in their tools.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • What's Driving Customers To APM? The Need To Create IT Transparency
  • What Do They Need For APM? More Comprehensive, Robust Tools
  • RECOMMENDATIONS

  • Approach Tools Cautiously: Match Them To Current And Future APM Goals
  • WHAT IT MEANS

  • Waiting May Cost You More Than It Saves You
  • Supplemental Material
  • Related Research Documents

Recommended Research