Trends Report

Drive Employee Productivity With Rugged Mobile Moments

Ensure That Your Device Strategy Meets The Rugged Requirements Of Employees In Less-Than-Ideal Conditions

August 10th, 2017
With contributors:
Christopher Voce , Clare Garberg , Diane Lynch

Summary

Delivering on a strategy to improve your business’ customer experience or supplying an employee with key data might hinge on greater resilience than your average iPhone provides. The only way to ensure that a device can withstand certain conditions is by ruggedization — a process that uses a set of rigorous certifications to increase longevity and effectiveness of employee devices in harsh environments and nontraditional settings. This report gives infrastructure and operations (I&O) professionals our latest research on the rugged market and helps them match the right rugged technology to the right employees in their immediate context.

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