Maturity Assessment

Gauge Your Enterprise Collaboration Maturity

Assessment: The Enterprise Collaboration Playbook

August 31st, 2020
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
Art Schoeller, null
Art Schoeller
With contributors:
Daniel Hong , Hailey Colin

Summary

Enterprise collaboration (EC) tools can dramatically improve the flow of information among employees and lower the barriers to deeper customer engagement. Yet adoption and actual business value can be low. Application development and delivery (AD&D) professionals can make a difference in the success of their programs by identifying and overcoming the adoption and impact barriers. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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