Vision Report

Automation Drives The Tech Industrial Revolution

Business Scale And Complexity Necessitate Relentless Automation

July 27th, 2023
With contributors:
Lauren Nelson , Christopher Condo , Caroline Bonde , Bill Nagel

Summary

A digital business needs technology that adapts and scales quickly, reliably, and economically. As technology professionals transform their infrastructure to meet this need, they must first develop a new mindset, learn new skills, and adopt new tools to handle the transition of everything to software. Automation is at the heart of this, with a rich industrial history and a bold new approach to technology operations. This report lays out a vision for a winning automation strategy for tech leaders.

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