BCEA Performance Metrics Address Broader Business Outcomes

April 8th, 2013

Henry Peyret

With contributors:

Alex Cullen , Mackenzie Cahill

Summary

A good enterprise architecture (EA) methodology focuses on business outcomes. Forrester's EA method addresses both business outcomes and business agility, starting with how the business plans to how technology solutions are optimized. The new EA practice should provide business outcomes first. But the business outcomes are themselves evolving to embrace broader values. When adopting the Forrester EA method, how EA professionals manage their performance should evolve. This report describes how to identify and categorize the metrics an EA practice adopting business-centered enterprise architecture (BCEA) should use.

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