Trends Report

BYOD Programs In Government: Prepare To Walk That Fine Line

Government I&O Execs Must Help Firms Balance The Risk And Reward Of Deploying BYOD Programs

April 21st, 2015
Michele Pelino, Principal Analyst
Michele Pelino Principal Analyst
Jennifer Belissent, PhD, null
Jennifer Belissent, PhD
With contributors:
Christopher Voce , Claire O'Malley

Summary

During the past few years, many government agencies have been challenged with balancing the hype surrounding bring-your-own-device (BYOD) programs with legitimate opportunities to use BYOD to empower employees and enhance productivity. While the excitement around BYOD grew and then receded across the broader market, government decision-makers have always viewed it with greater caution — with far fewer prioritizing BYOD among their technology initiatives. Our discussions with government stakeholders responsible for evaluating and implementing BYOD programs highlight opportunities to deploy BYOD for specific use cases and selected users such as administrative employees, emergency responders, and temporary personnel. I&O executives must also address mobile device management, policy, organizational, and security issues to enable BYOD adoption among government employees. Forrester also published a companion report targeted at CIOs, who must consider BYOD programs alongside other technology management priorities.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.