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For CIOs

Back To Basics — IT Strategy In Turbulent Times

Service Archetypes Focus IT Delivery Strategy

February 4, 2009

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  • By Alexander Peters, Ph.D.
  • with Alex Cullen,
  • Brandy Worthington

Why Read This Report

Budget pressures and business expectations are squeezing IT as CIOs grapple with balancing efficiency and business enablement. CIOs can strengthen their position by mastering the business management practices identified by Harvard Business School's Evergreen Project — and by applying these practices to the definition and execution of a business services strategy that matches business needs with delivery alternatives.

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