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For Enterprise Architecture Professionals

Bank EAs: Start Working With A Customized Business Capability Map

Use Forrester's Sample Business Capability Map For Retail Banking As A Starting Point

February 16, 2010

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Why Read This Report

Business-IT alignment continues to be a top priority for banks' business leaders and CIOs. The enterprise architects (EAs) who need to support these executives will find that a business capability map for banking offers a perspective on a bank's applications and architecture that resonates well with the business. Forrester has developed a business capability map for retail banking that EAs in retail banking and other banking subverticals can leverage to build a custom map for their business.

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Also in Collection: Industry Capability Map Examples

Table of Contents

  • A Business Capability Map Helps Banks Focus And Plan Their IT Investments
  • Forrester's Sample Map Identifies The Key Activities Of Retail Banking
  • A Detailed View Of One Business Capability Shows Benefits For Business And IT
  • The Capability Map For Retail Banking Is The Path, Not The Destination
  • RECOMMENDATIONS

  • Banks' Enterprise Architects Can Select From Multiple Starting Points
  • Supplemental Material
  • Related Research Documents

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