Report

Banks Make Slow But Steady Progress With Customer-Facing AI Use Cases

But Despite The Hype, Only Some Banks Are Pursuing AI-Driven Customer Experience
November 27th, 2018
With Contributors:
Benjamin Ensor
Seles Sebastin
and Rachel Birrell

Summary

Many banks globally have identified artificial intelligence (AI) as a key priority and are interested in AI implementations. But many digital banking executives don't know where to start or what to focus on. The hype around AI makes this even harder. This

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