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For Application Development & Delivery Professionals

Best Practices: Elevating Your SAP Relationship To Strategic Supplier Level

Aligning Your SAP Working And Commercial Relationships After You Have Recalibrated Its Role In Your BT Sourcing Strategy

October 21, 2015

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Why Read This Report

Forrester recently described why and how to recalibrate SAP's role in advancing your business technology (BT) strategy. This report is a follow-up to that report. It explains what to do next if you have decided to expand SAP's footprint in your organization. Forrester's research has found that those application development and delivery (AD&D) leaders who like SAP's software still want to improve their business relationship with it. This is not only, or even primarily, about discount levels; it's about how you and SAP can collaborate effectively on innovative BT initiatives. This report will explain some things you can do to persuade SAP to contribute more to your projects' success, proactively help you get business value from the licenses you already own, and enable you to innovate using its newest products.

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Table of Contents

  • Is SAP The Strategic Partner That You Want It To Be?
  • Forrester's SAP Relationship Best Practices
  • SAP Best Practice No. 1: Clarify SAP's Role In Your Sourcing Strategy
  • SAP Best Practice No. 2: Make SAP Accountable For Your Success
  • SAP Best Practice No. 3: Commit To Being A Better Customer
  • Forrester's SAP Next Practices — Proactive Innovation
  • Supplemental Material
  • Related Research Documents

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