Best Practices: Developing An ECM/BPM Strategy

Business Process Improvement Also Requires Improved Content Management
February 25th, 2011
With Contributors:
Emily Fowler-Cornfeld
and Connie Moore


Over the past two years, we have synthesized best practices for developing an enterprise content management (ECM) strategy from 20-plus in-depth ECM strategy reviews, numerous workshops, and more than 500 ECM inquiries from our business and government cli

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