Blueprinting An Employee-Centered EX Initiative

March 16th, 2021
With Contributors:
Emily Stutzman
and Rachel Birrell


This report proposes a model based on our findings from interviews with EX practitioners and vendors, as well as data from a survey of EX practitioners, that leaders can use to guide their EX efforts.

Want to read the full report?

This research is not available for purchase at this time.

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.