Trends Report

Brief: Is Your Offshore Services Vendor Willing To Cannibalize Itself?

Automation, The Cloud, And Short-Cycle Digital Projects Are Forcing A Shift In Business Models

April 21st, 2016
Somak Roy, null
Somak Roy
With contributors:
Ashutosh Sharma , Frederic Giron , Christopher Mines , Alice Ma , Bill Nagel

Summary

The business technology (BT) agenda is increasing focus on infrastructure automation, the cloud, and digital projects with short contract cycles. The approaches underpinning offshore vendors' personnel-based business models, such as large, annuity-based deals and "land and expand," run counter to the behavior that clients expect to support their BT agenda priorities. This report will help CIOs understand this dynamic and assess vendors on their ability to cannibalize their revenue and adapt to a future of automation, nonlinearity, and smaller deals.

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