Brief: The Things That CX Designers Worry About

Digital CX Innovation Lessons From Delight 2015
January 11th, 2016
With Contributors:
John Dalton
and Kara Hartig


Customer experience (CX) pros know that they need to build emotionally compelling experiences that stand out from the crowd. But speakers at Connective DX's Delight 2015 shared grave concerns about how current technology trends complicate CX design work.

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