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For Sourcing & Vendor Management Professionals

Bring Your Applications Management Services Into Your Digital Future

Harness AMS Spending To Support Digital Transformation

April 5, 2016

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Why Read This Report

Customers continue to rely and spend heavily on application management services (AMS) available from outsourcing companies, but with relatively little direct business impact. How can clients get more value out of AMS spending? Sourcing and vendor management (SVM) professionals must repurpose AMS spending from keeping the lights on to achieving business value and accelerating their digital journey. This report describes AMS's emerging role in digital transformation and gives SVM pros a blueprint for getting business value out of AMS investments.

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Table of Contents

  • Today's AMS Engagements Do Not Accelerate Digital Transformation
  • AMS Providers Must Shift To Microservices And Automation
  • Recommendations

  • Use AMS Services To Ready Your ‘Core' For Digitization
  • What It Means

  • By 2020, Automation, Insourcing, And Captives Will Shrink AMS By 30%
  • Supplemental Material
  • Related Research Documents

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