Trends Report

Build Your Business's Mobile Strategy Around Device Management And Security

Now Is The Time That IT Gets Smarter About Managing Mobility

July 22nd, 2008
Benjamin Gray, null
Benjamin Gray
With contributors:
Christine E. Atwood , Rachel A. Dines , Robert Whiteley III

Summary

As businesses embrace mobility, IT operations professionals are facing new challenges. But gone are the days when stodgy IT departments fight this business imperative. Most organizations today are simply trying to get smarter about how to manage and secure their increasingly mobile population and distributed assets. Through the first half of 2008, Forrester has assisted 89 organizations with refining or defining their mobile strategy. We've learned that IT operations professionals face challenges like steadily increasing mobile operations expenses, too much device diversity, and a total lack of insight while assessing, planning and purchasing, building, and managing their mobile infrastructure and operations. What can you do? The key is to make mobile device management and security the foundation of your business's mobile strategy. By doing this, your business will be well-positioned for the next phase of mobility, which will be driven by line-of-business applications, mobility shifting down the corporate pyramid, and a phenomenon we call Tech Populism.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.