Trends Report

Build The Right Software Better And Faster With Agile And DevOps Metrics

November 29th, 2018
With contributors:
Christopher Mines , Bill Seguin , Andrew Dobak , Andrew Reese


Customer-obsessed strategies put application development and delivery (AD&D) leaders under tremendous pressure to deliver quickly rather than perfectly. But AD&D pros also know they must deliver high quality and increase business value. For many, this is a significant shift from the past, when the main focus was on schedule, cost, and efficiency. This report describes these new business-oriented metrics, as well as the practices and tools that help organizations collect, report, and respond to them. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.