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For Infrastructure & Operations Professionals

Building The Always-On, Always-Available Digital Enterprise

Three Steps To Get You On The Path To Running 24x365 Services

February 9, 2016

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Why Read This Report

Your digital business ecosystem consists of customers, partners, suppliers, and employees. Each expects your services to be available 24x365 in a seamless fashion. But running an always-on, always-available enterprise can quickly become very complex and very expensive. This report explores three steps that infrastructure and operations (I&O) professionals can take to support the always-on, always-available digital enterprise, including calculating the cost of downtime, measuring availability effectively, and matching business needs to the appropriate technologies.This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Availability Is A Necessity For Great Customer Experiences
  • Three Steps To Get To Always-On And Always-Available
  • Recommendations

  • Downtime Is Inevitable — Be Prepared

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