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For Infrastructure & Operations Professionals

Building The Always-On, Always-Available Digital Enterprise

Three Steps To Get You On The Path To Running 24x365 Services

February 9, 2016


Why Read This Report

Your digital business ecosystem consists of customers, partners, suppliers, and employees. Each expects your services to be available 24x365 in a seamless fashion. But running an always-on, always-available enterprise can quickly become very complex and very expensive. This report explores three steps that infrastructure and operations (I&O) professionals can take to support the always-on, always-available digital enterprise, including calculating the cost of downtime, measuring availability effectively, and matching business needs to the appropriate technologies.This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Availability Is A Necessity For Great Customer Experiences
  • Three Steps To Get To Always-On And Always-Available
  • Recommendations

  • Downtime Is Inevitable — Be Prepared

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