Save or Share this Report

For CIOs

Business Agility Drives Higher Performance

Channel Integration Is The Most Important Dimension Of Agility

November 12, 2013

Primary author headshot

Authors

Why Read This Report

Companies can boost performance by making their business more agile. Survey respondents scored themselves across Forrester's 10 market, organizational, and process agility dimensions, and revealed that higher scores for business agility means higher performance for the business. Across all industries, enterprises that emphasize channel integration, change management, and digital psychology are significantly better positioned to achieve sustained economic performance. Within specific industries, different agility dimensions help drive performance; the report highlights results in retail, government, financial services, and insurance. Superior awareness and execution in Forrester's 10 agility dimensions fight digital disruption and improve economic results.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • Quantifying The Link Between Business Agility And Performance
  • Performance Is Driven By Key Agility Dimensions
  • Important Agility Dimensions Vary By Industry
  • RECOMMENDATIONS

  • Boost Your Performance With Enhanced Agility
  • Supplemental Material
  • Related Research Documents

Recommended Research