Trends Report

Business Platforms Power Your Digital Business

Business Platforms Are The Foundation For New Value Creation

March 15th, 2017
Dan Bieler, Principal Analyst
Dan Bieler Principal Analyst
With contributors:
Pascal Matzke , Annika Gunderson , Peggy Dostie

Summary

Business platforms will reshape a wide variety of industries, markets, and work arrangements, leveraging data analytics to create new customer value ecosystems. Business platforms will push productivity improvements beyond automation activities and help companies focus their operational processes on customer outcomes. The focus of this report is on platforms in the B2B context. It provides insights for CIOs in businesses that are considering developing their own platform and those that want to use existing platforms.

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