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For eBusiness & Channel Strategy Professionals

COVID-19 Accelerated Your Digital Momentum — Don't Slow Down Now

How To Harness Digital Momentum During And After The Pandemic

February 25, 2021

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Why Read This Report

The global pandemic forced many firms to shift almost overnight to only engaging customers virtually. Digital teams were thrust to the forefront of organizations' responses. The impact on digital strategy, priorities, and approaches has been massive, and the lessons learned will affect digital transformation efforts for years to come. Digital business leaders and their teams can use this report to compare their COVID-19 response with their peers and gain insight into how to maintain the digital momentum.

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Table of Contents

  • COVID-19 Pushed Digital Acceleration To Warp Speed
  • The Outlook For Digital Transformation Was Grim …
  • … But Digital Is Now The Organization's Beating Heart
  • Digital Strategies Remain Directly Linked To Business Urgency
  • Recommendations

  • Change Behavior To Embed Digital Progress
  • Supplemental Material
  • Related Research Documents

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