Trends Report

COVID-19 Is Forcing Lenders To Transform

Accelerate Small Business Lending Digital Transformation To Drive Growth And Demonstrate Leadership

August 26th, 2020
Zhi-Ying Barry, Principal Analyst
Zhi-Ying Barry Principal Analyst
With contributors:
Oliwia Berdak , Aurelie L'Hostis , Michael Barnes , Seles Sebastin , Bill Nagel

Summary

COVID-19 has exacerbated the liquidity challenge that small and medium-size businesses (SMBs) globally face. Many incumbent lenders have been forced to transform their systems and processes to help SMB customers access government-backed loans. This report examines what digital business professionals at lenders should do to accelerate the digital transformation of small business lending.

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