Trends Report

CX Europe 2017: Designing Breakaway Customer Experiences

The Brightest Highlights From Forrester's CX Europe 2017 Forum In London

March 12th, 2018
Joana de Quintanilha, VP, Principal Analyst
Joana de Quintanilha VP, Principal Analyst
Alex Causey, null
Alex Causey
With contributors:
David Truog , William Willsea , Rachel Birrell

Summary

After each of the Forum events that Forrester produces for customer experience (CX) professionals around the world, we ask attendees which sessions and themes were the most valuable. This report provides a snapshot of the brightest highlights at our CX Europe 2017 Forum in London.

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