CX Essentials

The Basics Of Customer Experience In Plain Language CX Pros Can Use To Explain It To Colleagues
August 2nd, 2021
With Contributors:
Amelia Nickels
and Shayna Neuburg


This report distills the basics of CX into a 5-minute read with explanations in plain language that CX pros can use when communicating with colleagues to help them tap the power of great CX to drive success.

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