Trends Report

Can Google Solve Your ECM Problems?

Google Docs Fills A Niche In Casual Content Support

July 28th, 2011
Alan Weintraub, null
Alan Weintraub
With contributors:
Matthew Brown , Joe Dang

Summary

More and more enterprises are supporting Google for email and calendar. Once deployed, organizations consider Google for additional applications, such as Google Docs. Google Docs provides a simple method for storing, managing, and sharing content. Although Google Docs lacks the functionality required to meet a company's full enterprise content management (ECM) requirements to ensure content integrity, it can still play an enterprise role. Adding a value scale to the content spectrum will enable alignment to the right solution: Google Docs or a more traditional ECM technology.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.