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Case Study: Digital Reinvention Requires A Customer-Obsessed Organization

Utility Company Eneco Reinvented Its Business Model To Stay Relevant Amid Fast-Changing Customer Expectations

August 24, 2016

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Why Read This Report

A combination of technology, regulatory, and consumer trends forced Eneco, a leading provider of sustainable energy in Europe, to accelerate its digital transformation. The company is focusing on making its core business capabilities more relevant and investing in developing and scaling new digitally enabled business models. This report presents lessons that CIOs can apply to their organizations when helping business peers build the company's future digital businesses.

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Table of Contents

  • Situation: A Perfect Storm Of Disruptive Trends Keeps Thundering
  • Solution: Transform The Core, Innovate At The Edge
  • Results: Digital Business Models Drive Customer Satisfaction
  • Recommendations

  • Create Your Digital Team To Wag The Digital Transformation Dog
  • Supplemental Material
  • Related Research Documents

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