Case Study: Learning From GlaxoSmithKline's Cloud-Based Email Decision Process
How GlaxoSmithKline Decided To Move To Microsoft Online Services
June 16, 2009
Why Read This Report
GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud-delivered service. To make the decision, GlaxoSmithKline (GSK) went through a rigorous internal discovery process to calculate costs, find dependencies, and analyze its workforce. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements — while saving on its ongoing costs. To make your own cloud-based opportunity, learn from GSK's experience and: 1) analyze your workforce needs; 2) tier your workforce to optimize costs; and 3) calculate your own fully loaded costs.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Also in Collection: Email In The Cloud
Should Your Email Live In The Cloud? An Infrastructure And Operations Analysis
January 5, 2009 | Christopher Voce
Should Your Email Live In The Cloud? A Comparative Cost Analysis
January 5, 2009 | Ted Schadler
Case Study: What Enterprises Can Learn From Universities' Cloud-Based Hybrid Email
June 10, 2009 | Christopher Voce
Tier Your Workforce To Save Money With Cloud-Based Corporate Email
August 13, 2009 | Ted Schadler
The Forrester Wave™: North American Workplace Services, Q4 2015
December 17, 2015 | William Martorelli
Deliver Four Capabilities To Resolve The Buyer/Seller Conflict Within B2B eCommerce
December 31, 2014 | Duncan Jones
Quick Take: BMC Software — A New Company With A Well-Known Name
October 21, 2014 | Eveline Oehrlich