Case Study

Case Study: The UK Department For Education's Information Workplace Platform

April 21st, 2011
Tim Walters, Ph.D., null
Tim Walters, Ph.D.
With contributors:
Stephen Powers , Anjali Yakkundi

Summary

Faced with the need to improve information management and deliver better government services in an era of reduced budgets, the UK's Department for Education (DfE) created an Information Workplace platform (IWP). Designed to support the educational mission of the DfE and similar agencies, the IWP provides integrated information, collaboration, and business services to 2,500 DfE employees. To date, the Microsoft SharePoint-based platform has enabled a simplified and less costly IT infrastructure, better compliance and records management, and a 20% reduction in overall program costs, among other benefits.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.