Case Study

Case Study: Waste Management Builds A True Private Cloud

Secrets To Success: Designed With The Customer And Inspired By Public Cloud

May 8th, 2013
With contributors:
James Staten , Elizabeth Langer

Summary

By building a private cloud the right way, Waste Management (WM) reduced resource deployment time from two and a half months to around 20 minutes and gave existing public cloud users a satisfactory alternative. This refuse disposal and recycling leader got private cloud right by engaging with the customer from the beginning and working with an experienced partner to craft a solution focused on ensuring agility and sustainability. Now in its second version, if you look under the hood you'll see key private cloud characteristics such as self-service access for its developers, standardized processes, completely automated provisioning, and showback reports that associate actual cost capability with usage to influence consumption efficiency.

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