Case Study

Case Study: China Pacific Insurance Transforms Claims Management With Computer Vision

CPIC Partnered With Baidu To Transform A Core Business Process With AI

January 15th, 2020
Guannan Lu, null
Guannan Lu
With contributors:


Business and technology leaders understand that powerful AI technologies like computer vision can dramatically improve both customer experiences (CX) and operational performance. China Pacific Insurance (CPIC) has started on a journey to transform core business processes like claims processing with computer vision. Application development and delivery (AD&D) pros should read this report to gain insights into the data-related challenges that CPIC faced on its journey and how the firm resolved them to move from pilot to production.

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