Best Practice Report

Closing The Business Technology Alignment Gap

Insights From CIOs In The Forrester Leadership Boards

December 18th, 2008
Alex Cullen, null
Alex Cullen
Alexander Peters, Ph.D., null
Alexander Peters, Ph.D.
With contributors:
Bobby Cameron , Anton Hios , Laurie Orlov

Summary

Business execs have high expectations of technology — but lower confidence that IT can deliver to these expectations. This is the new business technology alignment gap — a gap between expectations for technology and confidence in the IT organization. Members of the Forrester Leadership Boards CIO Group discussed this gap during recent meetings and shared their practices for closing it. Their strategy: Make sure IT is integrated with business planning — and make sure barriers between business and IT are minimized.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.