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For Infrastructure & Operations Professionals

Cloud Powers The New Platform Economy

Vision: The Cloud Computing Playbook

October 12, 2018


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This is the Vision report in The Cloud Computing Playbook For 2019.

Why Read This Report

Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners, vendors, and devices to serve rising customer expectations. Firms will shift from being mere cloud adopters to becoming cloud platform companies themselves — stewards of their own cloud ecosystems. This report highlights the transformation taking place as we move to a world of connected cloud ecosystems and describes how this evolution should change infrastructure and operations (I&O) professionals' thinking about cloud. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • Cloud Is The Foundation Of New Digital Business Models
  • A Winning Cloud Ecosystem Requires Bold Action
  • Cloud Engineering, Automation, And Sourcing Skills Are Critical
  • Cloud Ecosystems Become The New Customer Experience
  • What It Means

  • In The Cloud Economy, You're The Cloud
  • Supplemental Material
  • Related Research Documents

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